It stops
Sensitive, complex or outside policy: the agent hands over to a human and says so. Every time.
Services · Artificial intelligence
An agent that answers, chases and hands over.
It answers while you are under a sink, it asks for the March invoice on your behalf, it writes to the candidates nobody has time to call back. One trade, one agent, and its limits written before signing.
Book fifteen minutes See the method
Setup from €1,290, then from €149/month. Net prices, no VAT applicable.
One agent per trade, not a generic assistant.
An agent is not a chat robot plugged into a website. It is written for one trade, with its rules, its tools and its limits: what it does, what it refuses, and who it hands over to.
Trades and callouts
The phone rings mid-job, and the call goes to the next firm.
Read the exchange, word for word
Healthcare practices
Between eight and ten the line jams and nobody gets through.
Read the exchange, word for word
Accounting practices
Three, five, ten reminders per file. That work is not billable.
Read the exchange, word for word
Recruitment and HR
Three hundred applications, and silence as the commonest answer.
Read the exchange, word for wordYour trade is not one of the four? These are the ones whose specification is already written. Describe yours in fifteen minutes.
Five situations, played from start to finish.
Each simulation plays a complete exchange, from the first word to the sheet handed to the team. Voices are synthetic and names are fictional.
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Tradespeople and repairs
A call at 9:47 p.m.
Watch · 47 s
A call at 9:47 p.m. Read the transcript
On screen. The incoming call to Plomberie Martin, the conversation as text, then the job sheet filling in: problem, water shut off, address, visit tomorrow at 8 a.m., quote on site. A confirmation text message goes to the customer.
Agent Plomberie Martin, good evening, I'm the assistant. What's going on?
Customer Good evening… I have a leak under the sink, there's water everywhere.
Agent All right. Can you turn off the water supply valve? It's often under the sink, or near the meter.
Customer Hold on… There, it's closed.
Agent Very good, the leak has stopped. What's your address?
Customer 12 rue des Lilas.
Agent Jean-Marc can come by tomorrow at 8 a.m. Does that suit you?
Customer Yes. And how much will it cost?
Agent I can't give you a price, Jean-Marc will quote on site. You'll receive the confirmation by text message. Have a good evening.
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Healthcare
An appointment, no waiting
Watch · 38 s
An appointment, no waiting Read the transcript
On screen. The call to Dr Lefèvre’s practice, the conversation as text, then the practice calendar: reason, slots offered, Thursday at 10:30 a.m. booked for Claire Dubois. A reminder text message follows.
Agent Dr Lefèvre’s practice, good morning. I’m the practice assistant.
Patient Hello, I’d like an appointment. I’ve had a sore throat for three days.
Agent I can’t give medical advice, but I can find you a slot. Thursday at 10:30 a.m., or Friday at 5 p.m.?
Patient Thursday, that’s perfect.
Agent What name is it under?
Patient Claire Dubois.
Agent It’s booked, Mrs Dubois: Thursday at 10:30 a.m. If you have trouble breathing, call 15, the emergency medical number. You’ll get a reminder the day before.
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Accounting firms
Three missing documents
Watch · 44 s
Three missing documents Read the transcript
On screen. The conversation with Mrs Arnaud and the list of documents for the 2026 year-end: bank statement, invoice, expense report. Documents turn to “received”, the expense report is first unreadable then retaken, and the file becomes complete.
Missing documents to close a file?
Agent Hello Mrs Arnaud, to close your financial year we are missing three documents: the March bank statement, the Moulins du Nord invoice and the February 14 expense report. A photo is enough, in reply to this message.
[The customer sends three photos]
Agent Thank you! The statement and the invoice are fine. The expense report is unreadable: could you take the photo again?
[The customer sends a new photo]
Agent Perfect, your file is complete. Your accountant has been notified.
The agent follows up, checks what comes in, and tells you when everything is complete. The entries stay in your hands.
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Recruitment and HR
One application, three questions
Watch · 44 s
One application, three questions Read the transcript
On screen. Inès’s application and the screening for the maintenance technician job: electrical certification, availability, driving licence, then an interview booked on Tuesday at 10 a.m. with Ms Roux.
Too many applications to sort?
Agent Hello Inès, thank you for your application. Three quick questions. Do you hold an electrical certification?
Inès Yes, BR and B2V.
Agent Are you available from June 1st?
Inès Yes.
Agent The job requires travel within the département. Do you hold a category B driving licence?
Inès Yes, and a vehicle.
Agent Thank you! Your profile matches the criteria. Two interview slots with Ms Roux: Tuesday at 10 a.m. or Thursday at 2 p.m.?
Inès Tuesday, 10 a.m.
The agent asks everyone the same questions, only about the job. The decision stays with you.
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Restaurants and shops
A table for Saturday
Watch · 46 s
A table for Saturday Read the transcript
On screen. The WhatsApp conversation with Chez Lucie and the floor plan for Saturday night: table 12 is booked at 9 p.m. for four people, then confirmed on the day.
Do your customers book on WhatsApp?
Karim Good evening, do you have a table for 4 on Saturday night?
Agent Good evening! Saturday, we have 7:30 p.m. or 9 p.m. left.
Karim 9 p.m., perfect.
Agent Noted: 4 people, Saturday at 9 p.m. What name is it under?
Karim Karim.
Agent Thank you Karim, see you Saturday! I’ll send you a reminder on the day.
[Saturday, 12 p.m]
Agent Hello Karim, still fine for tonight, 9 p.m., 4 people?
Karim Yes, see you tonight!
The agent replies at any hour, only offers free tables, and confirms on the day.
What the agent does not do.
This is the part we write first in the specification, before the list of what it can do.
It promises nothing
No commercial gesture, no deadline, no exception that is not written down in the specification.
It does not sell
No sales chasing, no upselling. What we install is relief, not one more salesperson.
We measure
Time saved and errors, against the baseline stated up front. If it improves nothing, we switch it off.
Your data stays yours
Hosted in Europe. The list of providers that see your data is written into the specification.
You can switch it off
One stop button, and your tools carry on without it. Nothing it has done is lost.
What we are told, and what we answer.
The same reservations come up at every first meeting.
“It's too complicated for us.”
There is nothing for you to learn: the setup, the access and the rules are on us. For your team, it works like an inbox.
“It will replace people.”
An agent replaces nobody, it takes away the thankless work. Delicate cases, the relationship and the selling stay human: those are exactly the ones that need judgement.
The method
No agent goes into production on day one.
It earns its autonomy one task at a time, and only on evidence.
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The specification
It is what becomes the agent’s behaviour: what it may say, what it must refuse.
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The questionnaire, published
You know before committing what will be asked of you, section by section.
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The decision matrix
Seven situations, and for each one what the agent does and what comes back to you.
What takes the most of your time, say it in three lines.
Fifteen minutes is enough to know whether an agent makes sense for you, and what it would take to put one in place.