Free tool

Reply to a customer review.

Paste the review. You leave with three replies to choose from, one short, one full, one that moves the conversation to private, and with the list of what you must never publish under your name.

What is it for?

A published reply stays online for years, indexed next to your business name. It is read by the people who are hesitating, not by the person who wrote the review.

  • Complaints are spotted in the text, with the words that triggered them.
  • No reply ever promises a refund, a discount or any compensation.
  • A review written in French gets an answer in French.
Do not paste the person's name: it serves no purpose in the reply, and it has no business here.
The rating given
Leave it empty and it will be inferred from the text.
Nothing else will be claimed: the tool invents no cause, no figure, no date.